All posts in Customer Service


Will Jeopardy’s Supercomputer Contestant Prove That Nothing Beats Human Interaction?

If you haven’t heard, there’s going to be a new contestant on Jeopardy: a supercomputer! It’s nicknamed Watson and will compete against some of Jeopardy’s greatest champions. At this point, maybe you’re thinking: “Hey, that’s not fair! How can anyone compete against an opponent that literally knows everything?” In one corner we have Watson: a […]


7 Valuable Marketing, Business, and Life Lessons from Sesame Street

There’s little question that Sesame Street is among the most brilliant children’s television shows ever. If I had a dollar for every day I learned something from the show, then I’d be one rich woman! Although I no longer spend my mornings watching Jim Henson’s Muppet characters in action and I haven’t for quite some […]

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