All posts in Customer Service

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The ‘Skinny’ of Successful Business Ventures and Relationships: Skinnygirl Margaritas

Sometimes there’s a need for a product or service that doesn’t exist yet. Entrepreneurs are the people who innovate and create based on those needs, and Bethenny Frankel is one of those people. Once upon a time, there were people who stared at their margaritas longingly and wished they could drink this delicious, tequila-filled, sugary […]

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Brand Loyalty: Why Retailers Have the Advantage in Consumer Appeal

I’d be interested to know how much time the CEOs of today’s most successful commercial enterprises spend thinking about the typical consumer’s attitude. I wonder how often they ask themselves, “Are we doing what’s best for the customer?” and “Are we fostering brand loyalty?” Of course, the simple answer is most likely yes. Businesses that […]

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