How Often Do You Thank Your Cashier or Sales Rep?
In my opinion, there is a serious deficit in this country, and I don’t mean the one that President Obama is working on. I’m talking about the ever-serious “thank you” deficit. When I was growing up, I was always told to mind my manners, to respect adults, and to say “please” and “thank you”. Clearly, other people do not place the same value on those words, because I hardly ever hear them said anymore. What happened to those two little words? It seems like they are becoming increasingly absent from our vocabularies, and I’d really like to understand why. Saying “thank you” is much more valuable than one may think!
Every time I go somewhere, whether it’s to the grocery store or to my favorite restaurant, I come into contact with people employed in the service industry. As I previously mentioned, I’ve been in the habit of saying “thank you” and being polite for awhile now, but I’m still taken aback by the vast numbers of customers that don’t say it. Nobody’s perfect, and I’m not claiming to be, but what is so difficult about muttering two little words when a cashier or a server successfully completes your transaction and tells you to have a good day? To me, it’s almost automatic; someone says “thank you, and have a good day” and I say “thank you, you too”. Viola! It took five seconds, and no one was harmed. I know that, once upon a time, when I was employed by a retail store, I would always perk up when someone said thanks. It doesn’t take much effort to be civil and courteous to one another, and I wish that more people would realize that.
I could probably go on and on about this and just end up repeating the same point, so I’ll stop here. But I hope you take something from this blog post and understand how your actions (or non-actions) can affect other people. Sometimes the most basic sign of courtesy and friendliness can make someone’s day, and it doesn’t take a ton of effort to accomplish such a feat. I hate to sound preachy, but if we would just think about how our demeanors affect the people around us, I think we would all be a lot happier!
Jill has been obsessed with words since her fingers could turn the pages of a book. She’s a hopeless bibliophile who recently purchased a Kindle after almost 6 years of radical opposition, and she loves stumbling upon new music on Pandora. Random interests include (but are not limited to) bookstores, movie memorabilia, and adorable rodents. Jill writes for the QLP blog and assists with the company’s social media accounts. You can connect with Jill on Google+.