When my AT&T U-Verse goes out, I’m mad as hell. I pay way too much money for the service and have so little to do when it’s out that I have nothing to do but sit there and think about how angry I am that it doesn’t work. And I think I have the right to be angry! The same goes for when I still had an XBOX 360. The XBOX Live online service is $60 a year! Out come my fire-and-pitchforks yet again when that goes down.
It’s then that I realize my life is fueled by technology. (No, I don’t want to go read a book!)
But what about the Sony PlayStation Network (PSN)? That provides most of the same functionality as XBOX Live but it is 100% free. Well, it just so happens to be out of service at the moment and it’s been out for 6 days now. Sony is tight with the details, but it appears to have been hacked and taken down by an anonymous group of evil-doers (thanks, W.). People are completely freaking out about it.
IGN.com has a page they’ve told their readers to bookmark that just says: “Is PlayStation Network Working? NO.” Hopefully that changes to “YES” soon enough. But in the meantime, people are taking to forums and various social media avenues to vent their anger. It probably didn’t help that a few much-anticipated games came out right as the outage began (Portal 2 and Mortal Kombat being the biggest names).
You know what I have to say to the angered masses?
Get over it.
Does it suck that PSN is down and has been down? Of course. Did it ruin your holiday weekend plans? Possibly. If it comes back in a decent amount of time should you be that upset? NO. I can’t reiterate enough… it’s FREE. As a general rule, I don’t complain about what someone gives me for free.
Yes, I understand that PSN is a built-in functionality of the system and that it’s built into the cost of the games, but the same goes for XBOX and I would have paid close to $200 to them in the same amount of time I’ve had my PlayStation with its free network. So I’m just not going to get that worked up about it, and neither should you! If anything, this outage should make you appreciate that you even have free online access to begin with. It’s amazing it’s not down more often than it is. It must cost a metric ton of money to keep a networked used by millions of people running smoothly, and they’re trying to do it on the cheap. So you can choose to be angry or you can choose to be appreciative of the free service and wait patiently for it to be fixed. I chose the latter.
What do you think? How much of a right do you have to get angry when something free doesn’t work as it should? Do you think gamers are being a little harsh?