Everyone Needs to Calm the Hell Down: An Open Letter to the Internet

Dear fellow internet junkies,

Calm the hell down.

I know that there’s always something on the Internet to freak out about, but you’ve gone a little too far this time. I don’t know if there was just a lack of exciting or relevant news this month, but you seem to keep turning mountains into molehills.

Here are some things we need to stop ranting about:


Redbox raised their DVD rental price to $1.20. While many of you have acted reasonably about it, there’s still a scary bunch of you that find this price hike unacceptable.

Ten cents

Who would’ve thought that this face would inspire so much rage?

Oh no, a whole twenty cents!

Sure, it’s a 20% increase…but it’s twenty cents. You can find twenty cents in your couch cushions. Heck, you can find twenty cents on the ground on your way to the Redbox kiosk. Poor Redbox! Their Facebook wall is full of angry comments from people that just can’t seem to wrap their head around the idea that prices – gasp! – go up. This is just how things go. Three constants in life: death, taxes, and inflation.

Major props to whoever works Redbox’s Facebook page. You’ve been handling the ridiculous people tactfully. If your explanation of “increasing operating costs and the first price increase in eight years” isn’t enough to sooth the savage beasts, our entire society is about to end.


Klout gives everyone a number that’s pulled from their metrics. An arbitrary number, many would say. Klout released a new scoring model that tweaked the way they measure influence. Your Klout score may have went up, it may have stayed the same, but my guess is that yours went down. And then you freaked the hell out.

Freaking out


Yes, you freaked the hell out over an arbitrary number. Angry comments were spewed across the internet, multiple angry blog posts were written, and the hashtag #OccupyKlout exploded on Twitter. The poor Klout staff was put under attack and had to go put out fires that didn’t even need to exist.

You could argue that it was unfair because you spent so much time building your Klout, and then all of your hard work just went away. But the fact that you’re spending so much time living and dying by your score instead of focusing on the main point of Klout – rewarding those that network and share content – is sad.

This is just like how people get all upset when Google update their search function and expect Google to answer to their cries. Klout, like Google, is its own business; and they will make decisions based on what they think is right.


Not amused

Mark Zuckerberg is not amused by your hatred.

At this writing, they haven’t made any changes since their addition of Timeline. But I’m sure that it’s only a matter of days/weeks before Mark Zuckerberg drops another redesign bomb on us. And what will happen? You will all freak out. Again.

I can’t say that I’ve been a fan of recent changes. In fact, I long for the simplicity of 2005 when there were only college students and our walls actually resembled, well, walls. But when things change, I wrinkle my nose and move on. I don’t moan and I don’t leave angry comments on the blog post. Considering that most of you are back to stalking your friends or playing Sims Social within the hour, I don’t see why you have to throw the Internet up for grabs first.

In conclusion, everyone please calm down. There are a lot of things wrong in this world, but the fact that you’re becoming completely unhinged because of twenty cents or ten Klout points is ridiculous. Absolutely ridiculous.

Take a deep breath. Accept that the Internet changes.


Have you been freaking out about any of these? Anything else we need to calm down about? Are you one of those people who lost twenty points on Klout and now want to yell at me?


Mandy Kilinskis

Mandy is proud to be a part of QLP’s content team. A self-professed nerd, her interests include video games, sitcoms, superhero movies, iPods and iPhones but never Macs, and shockingly, writing. Her claims to fame are: owning over forty pairs of Chuck Taylor All Stars, offering spot-on coffee advice, and knowing an unbelievable amount of Disney Princess facts. You can connect with Mandy on


  1. david k waltz


    The only constant is change, they say.

    So being a finance guy, I can tell you that to annualize a rate you divide the new rate by the old rate, and then take the root of that number corresponding to years, and finally subtract 1.

    In quation form for Redbox:
    (1.20/1.00)^(1/8) – 1 = 2.3%

    Inflation has not been dramatically more or less than that percentage, so the increase appears quite reasonable.

    • Mandy Kilinskis

      There we go, internet! The increase is reasonable!

      Thanks for the Friday morning math, David.

  2. Eric

    Totally in agreement with ya, Mandy, when it comes to Redbox. Seriously, folks? Seriously? You can’t even buy a popcorn at the movie theatre for the cost of a Redbox rental, even with the hike factored in. Eight years in operation. 2-and-a-half-cent, per year, increase. If only college tuition and student loan interest were so kind.

    In other words, I just discovered the last remaining Blockbuster in my area does $.0.50 rentals on Sundays, and most new releases are only a couple bucks. Personally, I prefer having a bigger selection and having a better chance at getting a new release. Ever try renting a new-to-video film from Redbox on a Friday night? Yep. Operative word, “Try.” I once huffed-it to 5 Redbox/Blockbuster kiosks in a night trying to find Transformers 3.

    After waiting a day, and getting Transformers 3…

    …I think Redbox was trying to tell me something.

    On-point post, Mandy. Good stuff!

    • Mandy Kilinskis

      Wow, that’s awesome about Blockbuster. I would’ve never guessed that Blockbuster would be able to be in any kind of competition with Redbox. I know that they’ve been trying, but that’s great to see it’s actually working. Bigger selection is wonderful!

      I personally haven’t try to get a new release from a Redbox (I’m still one of those crazy “I buy movies” people), but my mom is a Redbox junkie and has come home many nights cursing over the lack of new release DVDs. I think I’ll point her in the direction of the Blockbuster still standing by us.

  3. Joseph Giorgi

    I’m actually a tiny bit upset about the RedBox price change, but not so much that I’d go out of my way to complain about it. Sure, an even dollar would preferable to a buck-twenty, but I’m sure I’ll survive — somehow.

    I don’t use/follow/whatever-people-do-with Klout, so their update doesn’t really affect me. And Facebook, well — I just sorta roll with the punches there (as I imagine most people do).

    At day’s end, some folks just like complaining. It’s human nature to resist change, I suppose.

    Excellent post, Mandy!

    • Mandy Kilinskis

      I totally understand being a little bit bothered by it (any price increase will do that), but going to the lengths of leaving long comments of hate on Redbox’s facebook wall? That’s nuts.

      And if you’re not using Klout now, I vote you never start. I’ve been on there for a few months and have yet to see the true point. Except that I have a score of 46, so go me (I guess).

  4. Jen

    Great post Mandy! I hate checking Facebook to see everyone is complaining because they made some sort of update. Yes it’s annoying for about 20 seconds when they ask if I want a tour of the new update, but most of the time I just click ‘no’ and everything is fine. Facebook is pretty simple to figure out, no need to flip out.

    And good call about the crazy people who freaked out about the Redbox price changes. If that extra twenty cents is going to break you, I think you better stop renting movies and get another job. Just saying.

    • Mandy Kilinskis

      Precisely! Facebook would never make their site unusable to the point where users would get confused. They have over 800 million users – they want to keep them.

      And $1.20 is still one of the lowest prices for renting movies. And you can still rent 8 of them versus the price of a movie theater ticket!

  5. amy

    Ugh, the Klout score hate was unbearable that day. On every single SM news site that was the first headline. You summed up my sentiments exactly! I would also sign this letter next to your name 🙂

    I’m personally still trying to figure out how my Klout score went up by like 5 points. Whatever, finders keepers right? 😉

    • Mandy Kilinskis

      It was really obnoxious. And it was only more obnoxious with the ridiculous comments underneath.

      I think you’re one of the few who were affected positively. So yay you! 🙂

  6. Lauren G.

    Amen!!! I don’t understand what the big fuss is. America, there are bigger things going on, like with politics, people without jobs and much much more pressing issues. Everything goes up in price eventually and like Mandy said, Redbox hasn’t raised their prices in 8 years! Holy catfish I’m surprised they didn’t do it sooner. This post is awesome!! Facebook…yeh it does stink…but it’s free.

    • Mandy Kilinskis

      Thanks, Lauren!

      I, too, I am so frustrated that these things are what we focus on when there are so many other things we should be focusing our attention on. I’m also shocked that it took eight whole years for Redbox to raise their prices (honestly, I didn’t even realize that Redbox was around for eight years!) – and it’s still a great value. It’s not like they doubled the price!

  7. Kyle

    I’m a Redbox junkie so I have to admit that it pained me just a tiny bit to see that beautiful round number of $1 turn into that “monstrosity” of $1.20.

    But is having to fork over a WHOLE twenty cents extra gonna impact my rental experience? Nope. They’re still ridiculously affordable. Plus their selection has improved leaps and bounds over the years. Not to mention they have new video game releases for only $2/night.

    I actually just played through Uncharted 3 which was released this Tuesday and it only cost me $4 total when it would’ve cost me $60 if I bought it new. Thank you Redbox for that $56 savings!

    I’m not familiar with Klout and don’t even get me started about people who freak out over Facebook changes…

    Great post, Mandy! People really need to just chill out sometimes.

    • Mandy Kilinskis

      I remember back in the day when you always had to wait the 28 days for new releases to the hit the Redbox. And there weren’t games, either. But now, you’re right, there’s a much better selection!

      That’s awesome that you saved $56 on that video game. Now you’ll have plenty of dimes to deal with the price increase. I’d love to take advantage of their video game rental, but I mostly play RPGs, and since I have a full-time job, I’d probably end up spending the $60 anyway. :/

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