Need Help with Promotional Items? Chat Live with Quality Logo Products!

Online ordering is incredibly convenient, and it’s becoming more and more mainstream. From super-giants like Amazon to print-to-order retailers like CafePress, shopping over the internet has never been more popular. However, what happens when you have a question about your desired product? Sure, you can read and re-read the specifications until your eyes bleed or try to ask a question on a forum and hope that someone responds with the answer, but then you run the risk of losing out on a good deal or buying something you didn’t actually want. If you have questions about promotional products, then we have the answers – and we’ll get them for you quickly!

When you shop at Quality Logo Products, we promise that we’ll take care of you and answer all of your questions. That’s one of the reasons why we have a “LIVE CHAT” feature, which is available on every single product page. If you have a question at any point while browsing our website, then all you have to do is click on the “Live Help” icon below the product picture or the “Live Web Chat” icon under the product number of the item you are viewing. What happens next? You’ll be transferred to a friendly and helpful Quality Logo Products customer service representative that can assist you in no time! Of course, keep in mind that the chat feature is only available during normal business hours (Monday through Friday, from 8:00 AM until 6:00 PM CST), because you would be talking to a REAL person and not an automated response system to get the answers you need. Unlike some sites out there, we’re all real people, not machines!

Time and time again, our customers rave about how much they love our Live Chat feature, and it certainly keeps our customer service staff busy! We understand that ordering promotional products can be a big decision, and we love to be there for you every step of the way. Chatting live with a QLP representative gives you the opportunity to ask questions, receive product suggestions, and even to get feedback on your logo before you spend a dime on promotional items! We at Quality Logo Products pride ourselves in being the best, and we work very hard to maintain customer relationships.

If you aren’t keen on chatting and you’d rather actually speak to us, then our phone lines and email inboxes are always available to you as well. To talk to someone on the phone, you can reach us at (888) 312-4656 during normal business hours (or leave a message if it’s after hours) and we’ll get back to you as soon as we can. To email someone, you can reach us at It’s that simple!

Do you have questions or comments about the Quality Logo Products Live Chat feature or about anything else on our site? Let us know. We love hearing from you!


Bubba is the Quality Logo Products mascot. He may have started out as "just a stress ball," but he's come a long way since the company's launch in 2003. Bubba has been immortalized in numerous vector artwork designs for internal and external promotions, and you can see him change outfits on the Quality Logo Products homepage whenever a holiday rolls around. Oh, and he thinks pants are for the birds. You can connect with Bubba on

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