We like to keep you up to date with upcoming features at QLP, and we’ve recently added one we’re particularly proud of. It’s called the Customer Portal, and it’s where you can find a whole load of information about your orders, as well as placing new ones and making edits.
How to Find the Portal
At the top right of any page on our website, you’ll see a button that says My Account. Click that and select My Orders from the dropdown menu. This will take you to a login screen. Enter the phone number or email address associated with your account and we’ll send you a single-use code: Enter it and you’ll be logged in to your personal portal.
The Benefits of the Portal
Unlike some portals, this one can’t teleport you to a different time or space. We’re sorry about that: let’s just say the testing for that feature didn’t go well.
However, our portal is still very cool. It’s an industry-leading self-service hub, so you can do important tasks whenever you want. That means no more having to send emails or wait for our open hours so you can call us.
Instead, in the portal you can:
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View and download a quote
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Edit a quote and see instant changes
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View all the details of current and previous orders (placed since we introduced the portal)
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Edit details of your order, including the art, the design color, product quantities, and product colors
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View, download, and approve a proof or request changes
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Add, switch, and download artwork
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Access your artwork library, which stores all the artwork you’ve uploaded so you can easily add it to future orders
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Add and edit shipping information, including drop shipments
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Pay
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Upload sales tax exemption paperwork
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Track your order’s progress, including shipping and delivery date
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Easily place a repeat order
Ready to try the most convenient promo ordering process you’ve ever experienced? It’s a big claim but we’re confident. Check out your portal today!