Branding Beat - Cut Through the Noise

Custom Promo Product Packaging: A Complete Branding Message

Like every industry, the promotional product industry is constantly changing. At Quality Logo Products we always want to make sure your giveaways look the best that they can. Still, sometimes an imprinted coffee cup just doesn’t feel like enough to get your message across.


We know promotional products have a ton of branding power, and we know they can do a lot to promote your company, especially if you’re a small business on a budget. Occasionally, you’ll want to do something more than hand someone a pen with your logo on it. That’s where custom packaging can be beneficial.

Custom packaging has been around for a while, but it’s starting to grow in popularity for promotional products. Not only does it allow companies extra room to convey more information, but it also gives them more design control over the entire product.

I spoke with Scott Edidin, vice president of sales for Logomark, one of QLP’s suppliers, to get the scoop on custom packaging and how businesses can use it to further their advertising message. So keep reading to learn all about how you can use custom packaging in your next giveaway!

What Exactly Is Custom Packaging?

Custom packaging is actually relatively new to the promotional products industry. There are a couple of different forms of custom packaging for a product. It can be anything from a box that your item comes in to a tag that goes on a larger product like a tote bag.

It’s helping the industry as a whole grow, too.  Edidin said the promotional products industry is growing, but doing so at a slower rate than in previous years. That’s because it’s losing market share to other advertising mediums such as digital advertising.

HandSanitzer“It’s not that [businesses] are moving away from promotional products, but they have the same amount in their advertising budgets and they are allocating it to more channels,” Edidin said. One way for the industry to evolve is to offer more ways for a company to advertise their message for a low cost.

Promotional products are one of the lowest-costing advertising mediums around due to the number of people who will see your logo (more on this in the next section). When you add a custom package to that mug or water bottle, it can have a greater impact rather than just handing out a bottle with your logo on it.

Advantages of Custom Packaging

Right now, Edidin said most businesses aren’t aware that custom packaging is an option, so Logomark is generating more demand to help explain all of the advantages it has to offer. Here at QLP, we actually don’t get asked about custom packaging a lot. Usually customers will ask about it if they’ve seen packaging used in a different marketing campaign for another company.

A big advantage to custom packaging is the ability to craft a more thorough branding message with more information about your company on the packaging, Edidin said. Like I mentioned earlier, a promo product can be fairly inexpensive. You get a great deal of value when you invest in promotional products, and they last a lot longer than a 30 second commercial. However, Edidin said the size of an imprint can limit your ability to let your customers know all the services or goods you provide.


“If it’s not a household brand, how do they convey that message through the use of promo products?” he said. “You can put a logo on it, or maybe a phone number or website, then you hope someone remembers it and goes back to the website.”

Edidin gave an example of how a custom package can work for a local hardware store that doesn’t have the name recognition of a bigger chain store.

“If I go to a woodworking show and I’m giving out a tape measure, it will have my name on it, and people would understand that I’m a hardware store, but they might not know exactly all that I do,” he said. “But if I take that tape measure and I put it into this custom box, I can make the box look like a crate or diamond plate, and then I can put all my information on there.”

You can also put coupons on that box, or tell customers how to connect with your business on social media, Edidin added. (Just make sure you’re using the right social icons according to each social network’s policy.) Now that tape measure will be used by a potential customer, and in addition, you’ve told them all about your company and a way to connect with your business online.

The other advantage, Edidin said, is that packaging a product can turn a promotional product into a retail item. If you’re looking to sell some products with your logo on it, Edidin said putting it into a custom box or attaching a tag creates a cleaner, well-rounded product.

Custom Packaging Options and Cost

The available custom packaging options really depend on the message you’re looking to deliver. QLP does get a decent amount of requests for packaging up tumblers or other drinkware and higher-end items like padfolios or more expensive pens. Gift items or sets will obviously look great with a custom tag or package, but a lot of our items can be packaged.  It’s always best to talk to one of our sales representatives for more information on a specific product.


We know one of the last questions you’re probably asking is, “How much more is this going to cost?” A valid question, and it’s true that adding packaging will add to your cost. Each custom packaging order is handled on a case-by-case basis, but it will most likely be less than what you would think. Again, your personal sales rep will let you know how much it will cost in the end!

You also have some options when it comes to designing the packaging. Normally, we can take the logo you give us for your item and design the packaging for you. However, Edidin said he has noticed a lot of marketing departments prefer to do their own design. So if you’d rather have a little more control, and want to turn it over to your graphics department, we can send you a blank template and the design is totally up to you! Either way, we’ll make it happen.


Demand is still growing, and Edidin said Logomark has a very high reorder rate on custom packaging. He said he believes custom packaging could become the norm for promotional products in the future.

“We see this as the evolution of the promo product industry,” Edidin said. “Now it’s going to become commonplace where it’s not good enough to just have a product with your logo on it. The expectation is going to be about delivering a full branding message to deliver more specific goals.”

Have you ever thought about ordering custom packaging for your promotional product? Have you ever gotten a giveaway that came in a package or had a tag attached? Let us know in the comments!

expand your brand


Bubba is the Quality Logo Products mascot. He may have started out as "just a stress ball," but he's come a long way since the company's launch in 2003. Bubba has been immortalized in numerous vector artwork designs for internal and external promotions, and you can see him change outfits on the Quality Logo Products homepage whenever a holiday rolls around. Oh, and he thinks pants are for the birds. You can connect with Bubba on


  1. Kevin

    What a great idea! Anything customized is definitely going to be something different than most people regularly see when handed a logo’d good…. And the added decoration space for more information to convey to your customer is just an added bonus! The last custom packaged item I saw were plantable seeds in packet decorated with the company logo/info to give to their customers in the spring… completely customized from top to bottom… they went over very well! Great blog, Shaun!

  2. Erin

    I’m SO excited about the option of custom packaging on more of our items. A custom branded box or tag adds a ton of value for just a little additional investment. It not only makes the promotional piece feel like a premium retail item, it also allows add more branding real estate for the message and makes an even bigger impact and statement for the brand. Talk about really standing out from the crowd at a tradeshow with full color graphic packaging for your promo piece!!! It’s a no-brainer, and I agree that it will eventually become more of the norm in our industry as it catches on!

  3. Ashley

    Custom packaging can be the factor that separates your promotional products from the rest. It really comes down to three things:

    The necessity.

    Sometimes with how busy your products can be, it makes perfect sense to give your customer a custom package to clean up messy wires and make it easy for customers to handle. Those spinning headphones are a perfect example of that solution.

    The legitimacy.

    Presentation matters. Just ask Gordon Ramsay about plate presentation in the culinary arts world (Don’t get me started about Gordon Ramsay shows, I love them! =]) And custom branding makes your promotional product look like a retail item, something customers can have a better feel about when it comes to quality. Joe Maddon said about a week ago, “If it looks hot, wear it.” And the same applies to promotional products. If it makes the product look more appealing, you just have to take advantage of it.

    The protection.

    At the very least, you can make a solid case that having that added separation between your product and the rest of the world before its used is that you can avoid all of the potential nicks, dings, and smudges that are sure to arrive on your products just before a big event. That tiny bit of protection can sometimes be enough of a difference to keep a product in your client’s hands.

  4. PMO

    It seems since these are such a low cost option that it would be a no brainer! Who wouldn’t want to add another way of getting your message out there? Especially when the cost is not the least bit prohibitive!

    Great post!

    I’ll certainly be passing this along to those on the fence about this great new option!

  5. Jay Hoffman

    Yay! Glad to see this topic covered! I think the custom packaging is going to be YUGE in the near future the more products are made available with it and the more we educate our customers (thanks to Shaun). As much as the packaging may get thrown in the garbage, the impression it can make is invaluable. And from what I’ve seen, it honestly doesn’t cost so much more to even make it close to being cost prohibitive for the customer. Many of us also have customers who sell our items for retail purposes, so this helps us open up a whole new market that we didn’t have before!

  6. Jay Hoffman

    Yay! Glad to see this topic covered! I think the custom packaging is going to be YUGE in the near future the more products are made available with it and the more we educate our customers (thanks to Shaun). As much as the packaging may get thrown in the garbage, the impression it can make is invaluable. And from what I’ve seen, it honestly doesn’t cost so much more to even make it close to being cost prohibitive for the customer. Many of us also have customers who sell our items for retail purposes, so this helps us open up a whole new market that we didn’t have before!

  7. Anthony

    This is a very neat way to promote yourself other than the item itself. I think this would be a cool way if you were sending out random gifts to your customer that has every bit of information of your company on the box so that you don’t have to worry about how much stuff to stick on the imprint of the actual product. I can see this being a big thing in the future that everyone would want to do, especially if you can customize it in full color. There seems to be a ton of potential in this type of customization, so QLP might see a lot of this coming up in the near future.

  8. Marian

    Nice article. Very informative indeed. Thanks…

  9. Swaham Artesign LLP

    Custom packaging sounds good option for promoting business. I am really impressed with the detail of custom packaging shown here. This will really help us. Thanks for this interesting post.

Leave a Comment

Copyright 2003 - 2019 Quality Logo Products, Inc., Registration No. TX7-524-201. All Rights Reserved.