- How do I reorder?
- How do I place an order?
- How do I check my order status?
- Do I need to place multiple orders?
- Can I order blank products?
- Can I order fewer than the minimum?
- Can I order different quantities?
- Can I order any shirt size breakdown I want?
- Will I be charged sales tax?
- What is standard production?
- What is the proof approval policy?
- Do you offer rush service?
- What does the pricing shown online include?
- What is a setup charge?
- How do I reorder?
- What forms of payment do you accept?
- What is the sample policy?
- What if I don't see my product online?
- What are payment terms?
- What should I know about general order disclaimers?
- Can I order a single item in multiple colors?
- How do sales prices, coupons and discounts work?
- Why can’t I see an instant logo preview?
Looking to get more awesome branded items? Of course you do, especially since we make the reordering process so easy and painless! All you have to do is contact your Account Manager, or any of the helpful members of our Online Orders Team through phone, email, or using the live chat feature on our website! Once you're ready to order, we'll access the artwork we have on file from your last order to complete your new batch of promotional products!
Since we already have artwork from your last visit, the turnaround time on your reorder will be nearly light speed! Not to mention, you won't have to pay a penny for logo setup on exact reorders. And if that's not enough, you'll become an honorary member of our "Setup for Life ®" program, guaranteeing a lifetime of free setup on all reorders! The best part is you're automatically part of this program at no additional cost!
You're Setup for Life with Exact Reorders!
Think back to a time when you ordered an item and felt really excited about both the items you picked out but also how amazing your artwork turned out. Now you want to order more of that specific item with the same artwork. That's an exact reorder! With our automatic enrollment in our Setup for Life ® program, you'll won't have to worry about a setup fee ever again...and we mean never! Don't sweat it if you do see an itemized setup fee initially listed for your reorder. Our team will make sure that this fee is waived since you're 100% guaranteed to have no extra costs for setup on exact reorders!
As a means to keep the spark alive, we'll send you a "Reorder Reminder" love-letter by email a year after you placed your original order. Once you reorder, you'll receive additional emails, keeping you in the loop on every step of the production process. Now that's true promotional product love!