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How Do I Place a Reorder?

Frequently Asked Questions ❯ Customer Portal

Related Questions

We love it when someone knows exactly what they like! If you loved a previous order so much you want the exact same thing (or a slight variation) all over again, we’ve made it easy for you to duplicate it. You don’t even have to go back to the product page: Here’s what to do instead. Please note this only applies to orders placed since you started using the QLP portal.

Step 1

STEP 1: Log in to Your Portal

You've got this.

Step 2

STEP 2: Go to the Order History Tab

You can find this at the top of your portal page.

Step 3

STEP 3: Open Order Details

Find the order you’d like to reorder and click to open its Order Details page. You’ll be able to see all the information about this order, including the artwork, which is useful for making sure it’s the exact one you want to duplicate.

Step 4

STEP 4: Click "Start Reorder"

This will take you to a new order that is an identical copy of your previous order. You’ll be able to make edits to everything except the artwork – so make sure you’re happy with that.

Step 5

STEP 5: Place Your Reorder

Once you’ve made all the changes you want to your order, check the contact information and make any necessary edits. When you’re sure everything is correct, click “Approve & Pay". That lets us know you’re ready for us to send your order into production.

What is a Reorder Reminder?

One year after you place an order with us, we’ll send you an email with all the details of that order, in case you want to reorder it. It’s one thing less for you to remember!

Do You Want to Know More About Reorders?

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