SHIPPING & RETURNS
What is the Cancellation Policy?
Related Questions
- What is the Cancellation Policy?
- Which shipping methods do you use?
- How much is shipping and handling?
- Can I ship the order on my UPS account?
- Do you ship to APO addresses?
- Do you ship internationally?
- How much for a split/drop shipment?
- What is a ship date?
- What if I have a deadline?
- What if I am not happy with the final product?
- What is the Return Policy?
- What is the Cancellation Policy?
- Why Did My Orders Ship Separately?
- What is Carbon Neutral Shipping and How Will it Affect Your Order? | FAQ
We are confident you're going to love both our customer service and your products. But we also know things may happen. Sometimes you need to cancel your order for one reason or another, and that’s okay! Here’s what to do if you need to make changes or cancel your order.
Other Changes
We process things pretty quickly after you complete the online order form, approve of your virtual proof, and submit payment. Your products are immediately sent to production in order to meet the guaranteed delivery date specified on our No Surprise Pricing® table. If you need to make any changes to your order for any reason, please contact us right away!
Order Cancellations
The good news—we do not charge any cancellation fees! However, we will charge for any fees incurred up until your products go to production. But don’t worry! We will send you several approval emails before we finalize your order, so you’ll have plenty of time to make sure everything looks good before you approve!
