Promotional Products Home Frequently Asked Questions What File Formats Do You Accept?

ARTWORK & PRINTING

What File Formats Do You Accept?

We accept a variety of file formats for your customized artwork. The goal is to make sure your design looks as fantastic as possible on your promotional products. If you’d like to read more check out our Promo University® page, which discusses the different file formats available for customizing your items. Please note, however, that not every file format is guaranteed to work for every item, and we assess artwork on a case-by-case basis.

Acceptable Artwork Files

Vector Files for PC or MAC

They're the easiest to format. Vector file formats include Adobe Illustrator (.AI or .EPS), Corel Draw (.CDR), and Macromedia Freehand (.FH). Please make sure your fonts are converted to outlines! (To learn more about what that means and how to work with vector artwork, click here.)

High-resolution Adobe Photoshop Files

These have file extensions like .TIFF, .PDF, and .PSD. We ask that these files be sized to 100% of the actual imprint size or larger and saved at a resolution of at least 600 dpi.

Low-quality Files

These include low-resolution image file formats, like .JPEG and .GIF, as well as file formats not made for art programs, like .DOC and .PPT files. Art submitted in any of these formats might have to be redrawn or recreated.

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Images from the Internet

We want to make sure all of the custom designs on your promotional products look as flawless as possible. To ensure a top-notch final product, we might not be able to accept any low-quality images saved from the Internet. If you have any questions about what’s acceptable, don’t hesitate to reach out to our customer service team!