Refunds and Returns
There is a $35 service fee for each returned check, and all refunds of $100 or more will be returned by bank check within 10 - 15 business days via first class mail.
Our company's terms are 100% prepayment. Before production can begin, all outstanding balances must be paid in full. By signing the order acknowledgment or completing your online order form, you're entering into a contractual agreement with Quality Logo Products, which gives us permission to apply any outstanding balance to the payment method provided.
All new customers are required to prepay 100% before production can begin. If there are any outstanding balances, they'll be collected after your order has shipped. The charges will be applied to the credit card on file at any point before, during, or after your order. But don't worry! Our team is here to assist you and make sure you know of any charges.
If you need to use a Purchase Order to submit/request payment, we would be more than happy to provide you with the necessary paperwork!
Still Have Questions?
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