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What does the pricing shown online include?

Frequently Asked Questions ❯ Ordering & Payment

Related Questions

We don’t like bad surprises so we don’t give you any! You can find the details of all the costs of your order on the product page and in your cart. After you place an order or get a quote, you’ll see a full breakdown of costs in your portal.

Product Price

Since we’re all about customization, we include the cost of decorating your products in the product price. There’s no extra “Decoration charge”: just one price that covers the product and the artwork. (We do sometimes charge a setup fee and for extra colors, but we’ll never spring these costs on you: find out more below.)

How much each product costs varies depending on how many you order. Under Pricing, you’ll see that different quantity ranges have different costs per unit. For example, a pen might cost $1 if you order between 100 to 300 pens, but only $0.90 per pen if you order between 301 and 400.

Product pricing includes decoration Product pricing includes decoration

The more you buy, the lower the cost per unit. As you adjust the quantity you’d like, we’ll show you the subtotal based on the unit cost and the specific quantity (so no need to open the calculator app!)

Setup fee for printing

Setup Fees

Setup fees account for any materials the manufacturer needs to create your specific design. For example, for products that are screen printed, they need to create the stencil. Any setup fees are listed under the How We Add Your Logo Section towards the bottom of the product page.

Included Colors

You can find out how many colors are included in the product cost by looking at the bullet points at the top of each product page, or by scrolling down to the How We Add Your Logo section.

The number of colors included in the product cost depends on the method we use to add your design. This is determined by our manufacturers and cannot be changed. Products in the same category may use different customization methods: for example, some mugs are screen printed, while some mugs are digitally printed. This means that the number of colors included in the cost may vary even among the same type of product.

How we add your logo

Here’s a guide to how many colors are typically included for each customization method:

Screen printing

Screen printing: Typically one color
Example products: T-shirts, tote bags, lanyards, pens, notebooks, mugs

Pad printing

Pad printing: Typically one color
Example products: Stress toys, notebooks, sunglasses, key tags, fans

Full color or digital printing

Full color or digital printing: Unlimited colors
Example products: Lip balm, mouse pads, mugs, lunch bags, phone wallets, pens

Embroidery

Embroidery: Typically up to 12 thread colors, maximum stitch count between 5,000 to 10,000
Example products: T-shirts, sweatshirts, hats, tote bags, lunch bags, blankets

Laser engraving

Laser engraving: Only available on certain metal products, laser engraving creates a smooth metallic surface that’s typically a darker shade than the original metal.
Example products: Pens, tumblers, flashlights, USB flash drives, carabiners, key tags

Heat transfer

Heat transfer: Can be one color, a few colors, or a full-color print
Example products: Bags, blankets, hats, towels, chairs

Emboss and deboss

Emboss and deboss: Only available on certain materials, embossing and debossing create a raised (embossed) or stamped (debossed) design in the same color as the product.
Example products: Notebooks, bookmarks, chocolate, tins, wristbands

Additional Colors

Some products have the option to use more colors at an extra cost. If applicable, this will be listed under the How We Add Your Logo section. You can see how much each additional color would cost per item. For example, if you’re ordering 200 pens and you want to add one additional color at a cost of $0.20 per pen, that would be an extra $40.

Full color printing
PMS Color Matcher

PMS Color

For a small fee, we’ll match your logo to a specific Pantone color. You can find details about this under the How We Add Your Logo Section. (P.S. You can also do this yourself for free using our free PMS Color Matching Tool!)

Shipping

Shipping costs are based on your delivery date. To see your shipping options, click Add to Cart. Once you’ve chosen your product color and quantity (plus any extra options), you’ll add your shipping address and choose a delivery date. Under the Review section in the cart, you’ll see your total and a cost breakdown, including for the items, the setup fee, shipping, and taxes. We put it all in there, so no surprises down the line. If you want to edit your order later, we’ll let you know about any changes to the costs through your portal.

Shipping box

In Your Portal

Your portal is the place to go for a detailed cost breakdown of an order or quote. Find the relevant record under your Needs Your Attention tab, click anywhere on the preview to open the details view, then scroll down to the section labeled Quote Details or Order Details. You’ll be able to see all the costs associated with your order, including any setup fees, additional color fees, shipping, and taxes. You’ll also see the total – very important.

Still Have Questions?

Still Have Questions?

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