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Do You Offer Samples?

Frequently Asked Questions ❯ Ordering & Payment

Related Questions

Want to try before you buy? We’ve been to ice cream shops, we understand. We’ll even send eligible customers a free sample with free shipping. There are two ways to order samples: You can call our friendly customer service team at (866) 312-5646 or you can order directly from our website.

How Can I Request a Sample?

On each qualifying product page, under the Add To Cart and See It With Your Logo buttons, you’ll see an option to Order a Sample.

Add To Cart
Sample Ordering Process

Click on that and a pop-up will open that will take you step-by-step through the sample-ordering process. All you need to do is:

  1. Choose your item color(s)
  2. Upload your artwork
  3. Share your shipping details
  4. Tell us the type of event

Will My Sample Include My Artwork?

We’re sorry but we can’t add your custom artwork to your sample. The sample you receive will either be blank or imprinted with a random design. However, if you go on to place a full order with us, we’ll send you a proof showing what your artwork will look like on your product, so there won’t be any surprises.

Why Do I Need To Upload My Artwork?

We ask you to submit your artwork when ordering your sample so that if you like the product and decide to place a full order, we can move quickly. Don’t worry: You’ll be able to replace it later if you want to.

Sample Ordering Process

Can I Choose the Color of My Sample Product?

You can absolutely choose which color you’d like your sample item to be (depending on stock availability.) Even better, you can order your free sample product in up to two colors, as long as the combined total for both sample items (one in each color) is no more than $7.00. For samples you’re paying for, you can order up to five colors. If you’d like to see more than that, please contact your sales rep.

Sample Product

How Many Samples Can I Order?

Qualified customers/addresses can either get one free product sample worth $7.00 or less, or the same product sample in two colors with a combined total of $7.00 or less. The price is based on the minimum order price (the highest price we charge for that product.)

For example, you could get one pink tumbler that has a minimum order price of $5 per tumbler. Or if a tote bag has a minimum order price of $2 per bag, you could get one sample in red and one in black. We’ll also give you free UPS ground shipping!

Samples Product

Can I Request Additional Samples?

Can’t decide? You can order two colors of the same sample product, as long as the combined total is $7.00 or less (based on the minimum order price, the highest price we charge per product.) If you’re paying for your samples, you can order up to five colors per product. If you’d like to see more than that, your sales rep will be able to help.

Fine Print

Where Do We Ship Samples?

We only ship samples to customers located in the continental U.S. who can receive UPS Ground shipments. Unfortunately, we cannot ship samples internationally. Trust us, we wish we could deliver samples to far-off tropical locations, preferably in person.

What Are the Other Perks of Ordering Samples?

If you place an order for one of the products you sample, the amount you paid for that sample will be credited to your account. So that’s exciting!

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The Fine Print

Quality Logo Products reserves the right to request a valid credit card number and billing address for address verification purposes before mailing a sample, or to refuse shipment of any sample to any party at our discretion.

Questions about Samples?

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