- What is standard production?
- How do I place an order?
- How do I check my order status?
- Do I need to place multiple orders?
- Can I order blank products?
- Can I order fewer than the minimum?
- Can I order different quantities?
- Can I order any shirt size breakdown I want?
- Will I be charged sales tax?
- What is standard production?
- What is the proof approval policy?
- Do you offer rush service?
- What does the pricing shown online include?
- What is a setup charge?
- How do I reorder?
- What forms of payment do you accept?
- What is the sample policy?
- What if I don't see my product online?
- What are payment terms?
- What should I know about general order disclaimers?
- Can I order a single item in multiple colors?
- How do sales prices, coupons and discounts work?
- Why can’t I see an instant logo preview?
Standard production is the time it takes to imprint and package your items. The factories have an established time for production, which will affect your order. The time it takes to print and distribute your products will vary depending on the item you choose.
However, a confirmed delivery date will be reflected on both the No Surprise Pricing® table and on your order confirmation email. If the delivery date on screen doesn’t work for your deadline, we have other options for you. Remember, you can always select rush service, which will make the time you wait for your promotional products much shorter. We guarantee your products will be in your hands on time, every time!
No matter which item you choose, there are three requirements that have to be met before we can get your products printed. Follow our steps below to get your order to production on time!
We have to receive your payment.
We accept payment through our online order form with a credit card, or you can submit a check or money order with your order number or full contact information to:
We have to receive your art proof approval.
You can add your logo to any product you choose, free of charge! We'll also send you a digital art proof to give you an idea of how your items will look. After you review and approve your initial proof, send it back and tell us to go ahead with printing! If you see any errors on your proof, let us know, and we’ll send you another proof with the requested edits!
We have to receive your order acknowledgment.
We have to receive your order acknowledgment. If you feel completely confident using our online order form and all the necessary steps are in green, you are not required to submit an order acknowledgement form. You can also pay by credit card directly on our website, or wait for a virtual proof before completing your order. On the other hand, if you’re not too sure how to use the online form—no worries! Our dedicated customer service team is readily available if you have any questions, and will help fill in any gaps within your order. Production begins after we receive all approvals and your payment.
Let the Production Begin!
Production begins after we receive all approvals for your order. Remember: if you want your items to arrive fast, you can check out other shipping options when you click “Need it Sooner” in the No Surprise Pricing® table.