Why Am I Charged a Setup Fee?You're being charged this fee because it costs money to print your design onto an item. We work with vendors around the country who work hard and use all kinds of ink, machines, and resources to customize your items. The setup charge helps them keep everything running smoothly.
Where Do I Find the Setup Fee?This isn’t hide and seek! We do our best to make the setup fee easy to find, so you don’t get any nasty surprises. It’s listed in three separate places.
On every product pageOn your chosen item’s product page, scroll down to the section How We Add Your Logo. The setup fee is listed here, as Logo Setup.
On the order formWhen you add an item to your cart, you’ll be taken to an order form. In the Review section you’ll see a cost breakdown, including Logo Setup. That’s your setup fee.
In your portalGo to the relevant order under the Needs Your Attention tab and click to open the details page. Scroll down to Order Details: you’ll see an itemized cost breakdown, including a line for SETUP. There may be more than one SETUP line, if you’re using additional colors or printing in multiple locations.
When Are Multiple Setup Fees Applied?You will likely pay multiple logo setup fees in the following situations:
Of course, there are exceptions to these rules. Each product will have the setup fee listed when you view it on the website, so be sure to do your homework and find something that works best for you.Remember – our customer service team is always one call or email away. They know all about setup fees and will be able to help you find something that works for your budget.
Call Us Toll Free(866) 312-5646Espanol: (866) 312-5646 Ext.119Email Supportinfo@qualitylogoproducts.comespanol@qualitylogoproducts.comTalk to Someone Right Away!Launch Chat Online Modal