Promotional Products Home Frequently Asked Questions Why Can’t I See an Instant Logo Preview?

ORDERING & PAYMENT

Why Can’t I See an Instant Logo Preview?

@media screen and (min-width: 768px) { .image-dot-line { position: relative; z-index: 5; &:after, &:before { position: absolute; content: ' '; height: 70%; border: 1px dotted #dae6f3; bottom: 100%; left: 50%; display: block; z-index: 4; } &:before { bottom: auto; top: 100%; } } .image-dot-line--down { position: relative; z-index: 5; &:after { position: absolute; content: ' '; height: 70%; border: 1px dotted #dae6f3; bottom: 100%; left: 50%; display: block; z-index: 4; } } .bb-top__img img { width: 50% !important; } }

Although we have many great features on our website, we believe caring for your logo should be our number one priority. This is why you won’t be able to create a mock up for your logo directly on our website. Our dedicated design team will work with your design to make sure it looks the best it can on your products and offer a free digital proof with every order.

The quality of your promotional products depends on the appearance of your logo. That’s why we’ll do everything we can to ensure your design is nothing short of spectacular. If you see anything you’d like changed or have any other requests, don’t hesitate to let us know right away!

We guarantee the best quality

We take full responsibility for the quality of your logo. While you may see a virtual proof builder or a similar preview tool on other promotional products websites, these tools warrant issues with the quality of your final product.

With Virtual Proof Builders on Other Websites....

You won’t be notified if your logo is the wrong size for the imprint area. This means your logo might end up looking cut off, and you may not receive a refund for the mistake in printing.

Your logo may become blurry or distorted if it’s not formatted correctly, which makes it difficult for everyone to see your brand name clearly. After all, that’s what promotional products are all about!

The quality you see on screen may not reflect the actual product. Your logo may look amazing online, but when it arrives to your door it might look tiny and unimpressive.

You can place your logo/text outside of the imprint area. In other words, your promotional product might arrive without any logo or text printed after you’ve already paid!

We don’t expect everyone who visits our website to be a logo-placing expert. Our team will take care of all the details and send you a free virtual proof. You don’t have to pay for a thing until you’re 100% satisfied with what you see!

We’re the caretakers of your logo

You don’t have to worry about being a Photoshop expert or proficient with Illustrator to submit your design. Just send us your custom artwork, and we’ll take care of the rest. Not sure where to start? Learn more here.

But wait, there’s more!

Whether you’re an expert or a beginner, our website makes it easy for you to view your design on any product. You can see your logo with:

c

Preview Your Promo

You can download a template and mock up your logo on certain products.

See Your Logo

Request a free virtual proof before you place your order, and we’ll send the mockup straight to your email within 24 hours.

Pick item color cart graphic

Free Virtual Proofs

Every order will receive a free digital proof featuring your logo on your product of choice.

Need extra logo love?

Small business suite

Visit our Small Business Suite where you’ll find everything you need to create a memorable logo including:

Free Clipart Library
Visit our Free Clipart Library and search through a wide range of images, all hand-curated by our talented design team. From animals and instruments to clothing and food, we have a wide selection of unique images to choose from!

Free Font Preview Tool
Browse our selection of one-of-a-kind fonts in our exclusive Free Font Preview Tool. Enter your message in our search tool and instantly see your text displayed across hundreds of options! Once you’ve selected the best one for your brand, let your sales rep know and they’ll add it to your design.

PMS Color Matcher
Try using PMS colors to find the right shade for your logo! The Pantone Matching System is the best way to find an exact match for the colors in your artwork. And with our onsite PMS Color Matcher, finding a color is easier than ever before! Simply upload a file containing your artwork, and we'll provide you with a list of PMS colors that best match your logo.

Embroidery Color Matcher
We also offer a color match for embroidered products. Check out our exclusive Embroidery Color Matcher and find the right color for your design!

We’ve Got You Covered

Our team will go above and beyond to ensure your products always arrive in the best condition. We promise to take the greatest care of your logo, never placing a logo that’s too blurry, small, or illegible. Although we have many exciting features on our website, we feel your brand always deserves a personal touch from our customer service team.